Our Standards Include:   Honesty We will give the customer what they have contracted for and what they are paying for, despite our own subsequent expenses. We will inform the customer of any delays, problems, or issues. We will answer customer questions to the best of our ability, honestly. Hard-Working Full day's work for a full-day's pay. Customer-Oriented Give the customer what they want (psychological), coupled with a recommendation of what is best for them (practical). Trustworthy The customer can have full confidence in our word and abilities. Organized Office, property, equipment, uniforms, personnel, and vehicles will be kept in a clean, orderly condition. Customers and employees will be informed of their contracts, duties, and relation with the Company. Employees will be as punctual. Service To community, customer, and employee. The Company will provide non-profit community service and contribute to charitable and educational organizations. The Company will offer and encourage education among its employees. Friendly Our employees will know our customers by name. We will be familiar with the customer, his property, and the needs of both.